Privacy policy
How we use the details you give us when you ask for a quote or get in touch.
Last updated 26 October 2026
Who we are
Cargo to Caribbean is operated by Xpress Cargo, 255 Katherine Road, Forest Gate, London E7 8PP. We are the data controller for the personal information described here. You can contact us about your data at info@acshipping.co.uk or on 020 8470 8038.
What we collect
When you use our quote form we collect your name, phone number, email address (if you give it), destination, what you are sending, your UK postcode and anything you write in the notes. If you call, WhatsApp or email us, we keep the details you share in that conversation. When you book a shipment we also collect the delivery address and the contents list that customs requires.
Why we use it
- To reply to your quote request and arrange your shipment. The legal basis is taking steps at your request before entering into a contract, and then performing that contract.
- To prepare export and customs paperwork. The legal basis is our legal obligations.
- To keep records of the work we have done for tax and accounting. The legal basis is our legal obligations.
We do not sell your details and we do not send marketing unless you ask us to.
Who we share it with
- Shipping lines, airlines, agents and customs authorities in the UK and at your destination, so your goods can be moved and cleared.
- Netlify, which hosts this website and receives quote form submissions. Netlify may process data in the United States under safeguards approved for UK data transfers.
- Our email and messaging providers, including WhatsApp if you contact us that way.
When your goods go to a Caribbean country, the details needed for delivery and customs are sent to that country. This is necessary to carry out the shipment you asked for.
How long we keep it
If a quote does not go ahead, we delete your details within 12 months. If you ship with us, we keep shipment records for 6 years to meet tax and customs rules, then delete them.
Cookies
This website does not use tracking or advertising cookies. Fonts are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google when a page loads.
Your rights
You can ask to see the information we hold about you, ask us to correct it, delete it or limit how we use it, and object to how we use it. Email info@acshipping.co.uk and we will reply within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.